
FREQUENTLY ASKED QUESTIONS
WHAT IS "OFF-THE-RACK" AND "SPECIAL ORDER"?
Off-the-rack gowns are dresses available to buy, well, right off-the-rack. They are purchased as-is, in whatever size and color we have them in, and are marked down from their original retail price, so you can get a really good dress at a really good price!
These are comprised of both samples that were simply used for trying on that are not altered, and consignment gowns which can be new or pre-worn with alterations made. Off-the-rack dresses make up the majority of our dresses.
Special order dresses are made to order and take 4-5 months to arrive. For these, we will compare your measurement to the designer's size chart to find the closest match, they will often have more than one color option, and are occasionally slightly customizable if say, the top is unlined and you'd rather not see bra cups, or you want more buttons, things like that!
We also have veils and other hair accessories of both the off-the-rack and special order variety.
WHAT SIZES DO YOU CARRY?
Currently our size range is bridal sizes 4 to 26. Bridal sizing is different from everyday wear, and will typically be 2 sizes up from what you usually buy (ex. a street size 10/L is usually a bridal size 14).
Taking in a dress as much as two sizes is generally possible, letting out is harder and often not possible, so we do recommend playing it safe on sizing rather than risking it! You can browse our dresses online ahead of time for a better idea of what exactly we have in store at the moment.
WHAT IS YOUR PRICE RANGE?
Usually the max is $3500, with the occasional exception when something really fancy comes in. Most of our inventory falls in the $800-2000 range.
WHAT ABOUT ALTERATIONS?
Whatever type of dress you choose, every body is unique and you will likely need some alterations for the best fit. We do not have an in house tailor, but we include a list of recommended tailors with the purchase of your gown.
If possible, it's recommended to leave yourself 2 to 3 months to have those done. Most tailors do offer rush services though, so if you don't have a couple months don't panic! There's someone who'll be able to take care of you and your gown.
DO I NEED AN APPOINTMENT?
In order to provide you with the the best experience, we operate by appointment. It's easy to set one up by booking online or by giving us a call to check same-day availability. There is a $25 appointment fee to book.
We are a small studio, and ask limit attending guests to three, plus yourself, of course! Space is finite, and kids do count as people too. If you have a question, please give us a call!
Private appointments are available at select times for a $75 fee, and allow you and up to six guests to enjoy the studio all to yourself. Please call for more information. These appointments cannot be booked online and are subject to availability.
WHAT SHOULD I BRING TO MY APPOINTMENT?
Pictures are a great reference to help us figure out what calls to you in a dress!
If you think you want to wear shapewear, it can be handy to have that on as well, but most dresses have built-in bras or existing structure, and low backs can make wearing the exact right under-things tricky before knowing where necklines and backs are going to be.
The shorter answer: underwear, and past that simply whatever makes you happy. You'll have a stylist helping you in and out of the dresses, and we promise it doesn't matter whether you're wearing a bra or not on our end, but certainly do so if you want!
Shoes are usually not needed unless you're definitively on the shorter or taller side, but we have platforms to stand on for height.
In order to keep our gowns in the best possible condition we ask that you please limit makeup and self tanner on the day of your appointment.
Most importantly, bring an open mind, and be ready to find your dress! You never know what you might fall in love with once you start to try on, and pleasant surprises are not uncommon!
CAN I BRING CHAMPAGNE?
We do not allow any outside food or beverages, including champagne. A securely closed, covered water bottle is fine.
WHAT IS YOUR RETURN POLICY?
All sales are final. We cannot refund, exchange, or accept returns on any items at any time.
HOW DO I CONSIGN?
We accept consignment from individuals and other bridal salons. We do not buy wedding dresses. We do not accept items from David's Bridal and most other online only retailers such as Azazie or any undergarments. For the specifics, see our consignment page, and if applicable submit an inquiry through that form
