FREQUENTLY ASKED QUESTIONS
WHAT ARE SAMPLE SALES?
A sample sale is where stores sell in stock gowns off the rack. At Silk, it's all we do. We cannot special order a dress and once it's gone it's gone, so it's important to come prepared to purchase even if you don't think you'll find your dream dress that day! For more information, see here.
WHAT DESIGNERS DO YOU CARRY?
Our list of designers is always changing as gowns sell and new gowns come in. See our Pinterest for a look at what is currently in store.
WHAT SIZES DO YOU CARRY?
Bridal sizing is different from your usual dress size and generally your bridal size will be around two sizes over your usual dress size - if you've ever been a bridesmaid you may already be familiar with this. We're proud to offer a collection of gowns from size 2 to 28 right off the rack. Keep in mind also that gowns can be taken in up to two sizes but rarely can be let out, so we make our best effort to fit you as close as possible to minimize alterations.
WHAT IS YOUR PRICE RANGE?
Currently up to $3500, with an average between $800-1500 and almost everything under $2000. All prices are reduced from their original retail price - score on couture!
WHAT IS YOUR RETURN POLICY?
All sales are final. We cannot refund, exchange, or accept returns on any items at any time.
HOW DO I CONSIGN?
In short, give us a call or send us an inquiry through our contact page. We accept consignment from individuals and other bridal salons. We do not accept items from David's Bridal or any undergarments. For the specifics, see our consignment page.
DO YOU TAKE WALK INS?
While we make every effort to help walk ins, we cannot guarantee that a stylist will be available to help you try on merchandise. If you’re looking at a weekend especially we recommend booking an appointment in advance. We make a commitment to our consignors that their items are in good hands, so a stylist must be present if you wish to try on.
HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?
Since we are a small studio, seating is limited and we ask that you please limit your guests to no more than 3 people out of courtesy to our other brides and to make your own dress shopping process more enjoyable. Private appointments are available by request for a $50 fee, and allow you and up to 6 guests to enjoy the studio all to yourself. Please call for more information.
ARE CHILDREN ALLOWED?
Due to the delicate nature of the merchandise in our salon we cannot allow children younger than 10. Give us a call and we'll be more than happy to help you set up some "you" time to come shopping where we can focus on finding you the perfect dress!
WHAT SHOULD I BRING TO MY APPOINTMENT?
Pictures are always a great reference to help us get an idea of what you want! We recommend wearing any undergarments you plan to wear with your gown, as well as a strapless bra. Shoes are also helpful as most samples are long and will need to be hemmed. This is helpful for determining which gowns can be fit to you or hemmed to your height. In order to keep our wedding gowns in the best possible shape for their future bride we ask that you please limit makeup and self tanner on the day of your appointment. Most importantly, bring an open mind! You never know what you might fall in love with once you start to try on.
CAN I BRING CHAMPAGNE?
We do not allow any outside food or beverages, including champagne. All the gowns in our store will eventually go home with their bride and we make every possible effort to keep them in the same excellent condition we receive them in for the day they find each other! We do offer a complimentary toast when our brides say "yes," though!
DO YOU PROVIDE ALTERATIONS?
We do not have an in house tailor. However, we do have a list of trusted professionals we can recommend to you for alterations. Remember to provide yourself adequate time to complete alterations as they usually take 2-3 months. Most tailors do offer rush services though, so if you don't have a couple months don't panic! There's someone who'll be able to take care of you and your gown.