757-631-9900
757-631-9900
FREQUENTLY ASKED QUESTIONS
WHAT DESIGNERS DO YOU CARRY?
Our collection of designer off the rack dresses is always changing as gowns sell and new gowns come in. See our Pinterest for a look at what is currently in store. We also carry Moonlight Bridal as a special order collection, and the specific styles we carry can also be viewed on our Pinterest in the section "Special Order Collection."
WHAT SIZES DO YOU CARRY?
Currently our size range is bridal sizes 6 to 28. Bridal sizing is different from your usual dress size and generally your bridal size will be around two sizes over your usual dress size - if you've ever been a bridesmaid you may already be familiar with this. For example, a street size 10 will usually be a bridal size 14. Keep in mind that gowns can be taken in some, but can't always be let out. That's what we're here for, to help you find the best fit and best dress possible!
WHAT IS YOUR PRICE RANGE?
Currently up to $3500, with an average between $800-1500 and almost everything under $2000. All prices are reduced from their original retail price!
WHAT IS YOUR RETURN POLICY?
All sales are final. We cannot refund, exchange, or accept returns on any items at any time.
HOW DO I CONSIGN?
We accept consignment from individuals and other bridal salons. We do not accept items from David's Bridal and most other online only retailers such as Azazie or any undergarments. For the specifics, see our consignment page.
DO YOU TAKE WALK INS?
In order to provide you with the the best experience, we ask that you please book an appointment. While we're happy to help a walk-in if we can, there's no guarantee we'll be available. It's easy to book online or by giving us a call to check same-day availability!
HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?
We are a small studio, and ask that you please limit your guests to no more than 3 people (plus yourself, of course!) Private appointments are available at select times by request for a $75 fee, and allow you and up to 6 guests to enjoy the studio all to yourself. Please call for more information. These appointments cannot be booked online.
WHAT SHOULD I BRING TO MY APPOINTMENT?
Pictures are always a great reference to help us get an idea of what you want! We recommend wearing any undergarments you plan to wear with your gown, as well as a strapless bra. Shoes are also helpful as most samples are long and will need to be hemmed. This is helpful for determining which gowns can be fit to you or hemmed to your height. In order to keep our wedding gowns in the best possible shape for their future bride we ask that you please limit makeup and self tanner on the day of your appointment. Most importantly, bring an open mind! You never know what you might fall in love with once you start to try on.
CAN I BRING CHAMPAGNE?
We do not allow any outside food or beverages, including champagne.
DO YOU PROVIDE ALTERATIONS?
We do not have an in house tailor. However, we do have a list of trusted professionals we can recommend to you for alterations. Remember to provide yourself adequate time to complete alterations as they usually take 2-3 months. Most tailors do offer rush services though, so if you don't have a couple months don't panic! There's someone who'll be able to take care of you and your gown.
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